Inside GuidepostsBooks
By Elizabeth Gold

The Perfect Storm

The summer thunderstorm had knocked out the power—there was just enough candlelight flickering on the kitchen table so that I could see the card I was writing to my husband’s cousins in Finland. 

Dear Heli and Risto,

You are on my mind tonight because we are using the pine tar candles you gave us when you visited two years ago. There was a gorgeous summer thunderstorm this evening and the power went out, and your candles were just what we needed. They have lit our dinnertime, the bedrooms and now I am sitting by one in the kitchen… 

What I didn’t say to Heli and Risto is that we never burned the candles before because they, well, smell like a campfire. And so they stood in wrought iron candlesticks on the mantle until we needed them.

I’m so thankful that we had candles on hand that dark night. And I’m equally as thankful that I had a beautiful card on hand, too, or I would have let the opportunity to keep in touch with far-away family slip by. It would have turned into another one of those moments when the thought of sending a card crosses my mind but never actually happens. 

The pine tar candle burned slow and steady, like you’d guess a hand-dipped, natural candle would. After I finished my card to Finland, I enjoyed looking through the rest of my Someone Cares greeting cards. The air was fresh and cool, I had cards and enough light to write—and watching TV or working on my laptop was out of the question. I found a birthday card for my nephew’s 10th birthday, a thinking of you card for my aunt, and a fun greeting for an old friend and I began writing. Candles and cards—two things that make a thunderstorm into the perfect storm.

Lenore Person
GuidepostsBooks

GuidepostsBooks publishes several titles each year, ranging from devotionals to fiction to gift books and much more, and the editors are excited to invite you into their world each week through this blog.

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Your Comments (42)

TO WHOM THIS MAY CONCERN...RECENTLY I RETURNED SOMEONE CARES CARDS 0115.. I REQUEST YOU CANCEL THIS ORDER..I DO NOT WANT THEM AND YOU SEND THEM TO ME ANYWAY. THEN I SEND THEM BACK AND YOU SEND A LETTER I OWE YOU MONEY..I NEED YOU TO DO THIS FAST! I AM NOT SENDING YOU ANY MORE MONEY ..SHIRLEY

today, Nov. 21, 2013, I received a bill from you for 14.94. The bill said it was for 2013 Silent Night GTFLD, shipped on Sept. 26, 2013. On Aug.26, I mailed a check to Guideposts for $17.74. I ordered some Christmas cards that I never received. Please check into this matter ASAP. Thank you.

Hello Frankie. Please contact our customer service department at (800) 431-2344 or by email at csinquiry@guideposts.org. They will be able to assist you.

My question is why there are not more Thinking of you, said a Prayer for you or frienship cards in the cards that are sent home. Is there a special package that I could order containing more of these cards. I have a ministry that I send cards on a monthly basis to friends and relatives letting them know that the Lord loves them. The cards that I mentioned above would be a blessing. I think your cards are a wonderful way to let friends and family know that the Lord loves them.

Please let me know if there is a special package I could order or if this is something that might be considered in the future. Thank you. Conception Pagan

Conception, for more info about the cards, please contact our customer service department at (800) 431-2344 or by email at csinquiry@guideposts.org. They will be able to assist you.

In January I ordered "Someone Cares" cards. I sent a check

in the amount of $9.95 dated Jan. 10, 2013. I then received
a bill for $3.79 for postage. I sent a check for this amount dated Feb. 25, 2013, I have yet to receive the cards. either send the cards or refund my money in the
amount of $13.74.

Thank you very much
Patricia Copeland

Hello Patricia. Please contact our customer service department at (800) 431-2344 or by email at csinquiry@guideposts.org. They will be able to assist you.

Hi i'm a Member and would like to say i love your cards and very happy to receive them .....
i'm wrighting to say please do not send me ather cards ,i have enough for at liest one year.
I'm a ritierd person with a small income ......
I thank you .

Hello Mirella. Please contact our customer service department at (800) 431-2344 or by email at csinquiry@guideposts.org. They will be able to assist you.

I am emailing in regard to your offer for the Someone Cares Greeting Cards and Matching Envelopes. I was wondering how soon it will be before I will receive the cards in the mail. I mailed the order off for the cards February 5th. The reference Number for the cards are 950110589195.

Hello Rhonda. Please contact our customer service department at (800) 431-2344 or by email at csinquiry@guideposts.org. They will be able to assist you with your order.

I want to know if I can pay my bill for "Someone Cares" cards online? Would appreciate a reply from you as ASAP.

Thanks,
Mrs. Ray J. Burns
3809 Meadow Oaks
Temple, Tx., 76502
Acct. # 00007035900

Please contact our customer service department at (800) 431-2344 or by email at csinquiry@guideposts.org. They will be able to assist you.

I'm not sure this is the right place to request a change. I've been getting the Someone Cares greeting cards for quite awhile now. Since I have many, I would like to cancel any future sets. I'm very happy with what I have collected.

Thank you in advance for your prompt attention to this matter.

Mary

Please contact our customer service department at (800) 431-2344 or by email at csinquiry@guideposts.org. They will be able to assist you.

I enjoyed receiving a beautiful card from a member of my church--one of your "Someone Cares" cards (a flower pot with three daisies, "I thank God for you" on the front, with a tear-off bookmark). Unfortunately, the Scripture quoted in the card was not correct. "Give thanks to the Lord, for he is good. His love endures forever." is incorrectly attributed to Psalm 139:1, when in fact, it comes from Psalm 107:1. It is noted twice on the card--on the bookmark and on the back. I thought you might want to correct this, since people will want to look it up when they receive such nice cards.

Thank you, Pastor. I've passed your comment on to the correct department.

I have paid my charge, but have not recieved my Guideposts for November. Judith Heiman

Please contact our customer service department, Judith, at (800) 431-2344 or by email at csinquiry@guideposts.org. They will be able to assist you.

I have been using Guidepost Cards for many years. I am very
satisfied with this service. I am the "Card" person at our Church. I do have one complaint. There are not enough Anniversary card. This month did not have any. So I have to buy them at a store locally. There are usually several Anniversary's each month. That is my whole complaint. Your cards are beautiful and I can always find one with just the right saying. Thank you. Brenda Candelaria

Just a word of warning that this program is a lot easier to start than it is to get stopped. My 90-year old mother ordered a set of cards not realizing that she was signing up for automatic shipments of the cards every couple of months at $18.74 per package of cards.

I have returned sets of the cards twice and notified Guideposts three times to cancel the account.

Make sure you know what you are getting into!

Maurita, who have you contacted regarding the cards? The place to go is our customer service department, who can be reached toll-free at (800) 431-2344 or by email at csinquiry@guideposts.org. Unfortunately many such inquiries get misdirected and are posted here on our website or on our FB page. If you've contacted customer service at the number or email address cited above and still not gotten satisfaction, let me know and I'll try to arrange for you to receive assistance.

I would like to get some Someone Cares greeting cards and the card organizer to go with them that has months January thru December, also a handy address page and wedding Anniversary gift planner in the back. The one I have is falling apart from use and would like to get another one and also some cards that you send out each month. (Note the one I have went from 2005 - 2008).

Thanks for your consideration in this matter.

Sandra Schlueter

Hi Sandra, you'll find Someone Cares cards in the Shop area of our site -- just look for the orange Shop tab on the upper right. Not sure about the availability of the organizer, but you can contact our customer service department via info found in the Shop for that info.

I would like to cancel subscription for Cecelia M Ryan
Anaheim Ca 92807

Peggy Peck/poa

Hi Peggy. For subscription matters, please contact our customer service department at (800) 431-2344 or by email at csinquiry@guideposts.org. They will be able to assist you.

Do you still publish the "Someone Cares" greeting cards?

You'll find them in the Shop area of the site, Shelby, which you can access from any page by clicking the orange Shop tab on the upper right, but here's the direct link to the Someone Cares cards to save you a click or two. http://www.shopguideposts.org/someone-cares-cards.html

can you pay for monthly Someone cares cards on line. If so
can you me that information

Hi Donna, I updated the link within the story. Just click on the link that reads Someones Cares, and it'll point you to the correct shop page.

To: Barry J. Smith, Customer Service Director
Re: Acct. # 0030096390

There is a problem with my guideposts account. I have over paid, marked cancel on two packages that arrived after writing instructions on a letter and the check to 'cancel subscriptions'. Now I receive another letter saying I owe $37.48. Guideposts owes me $18.xx, that I overpaid when, in error, you sent me an invoice for money I didn't owe. Now, you've done it again. I went ahead and paid the $18.xx with the TWO returned packages in hopes that you could get your information straight. Unfortunately, you didn't. I have proof that I returned the packages from the post office, as well as a canceled check.

Please cooperate and get my account information straighten out. I do not appreciate receiving these letters saying I owe money when I don't. It is beginning to appear like a shake down. You can contact me at (313) 371-1038. I
look forward to hearing from you.

Harriett Billingslea

Hi Harriet. Please contact our customer service department at their toll-free number, (800) 431-2344, or via email at csinquiry@guideposts.org. They will be able to assist you.

I ordered 2 boxes of your christmas cards for my sister, Barbara Neral.This order was done over 3.5 weeks ago. She received one box the 15th and the other box on the 23rd.
This is quite late considering christmas is here.

I have never had such delays before.
Burneta Barley

When I paid for the last set of cards, I wrote on the bill to "CANCEL" the subscription. However, today I got another set. I do NOT want anymore sent to me.
Thanks,
Linda

Linda, please contact our customer service department at (800) 431-2344 or by email at csinquiry@guideposts.org. They will be able to assist you.

I ordered 2 boxes of Christmas cards and haven't received them yet
my order number is 2000012170
my name is Hattie S Collins
625 Hoffman Ave
Chesapeake Va 23325

Hi Hattie. Please contact our customer service department for assistance at (800) 431-2344 or csinquiry@guideposts.org.

Hi,
I placed an order for 2 boxes of Christmas cards. I have received Box 2 of 2 but have not received Box 1 of 2 yet.
My # is 1125 9000 0365 1014
My email is: just1morebob@verizon.net
Please let me know when I can expect to receive the cards.
Thank you,
Kathy Rohe

Please call our toll-free customer service number for assistance with your order: 1-800-431-2344

I PLACE AN ORDER ON AUGUST 30th,2011 and i have not recive my order yet. can you tell me when i will get the . they are paid for with my credit card, they were $ 13.74. my order # is 2000002586. at 3;47pm CDT. ALICE MONTAGUE 3514 W CATON AVE, BALTIMORE, MARYLAND 21229.

Call our toll-free customer service number for assistance with your order: 1-800-431-2344

I always enjoy looking through all the assorted greeting cards I get as well. Really enjoyed reading the letter!