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FAQs

Q  Is this site secure?
Yes, when ordering please look for the icon which verifies the site is secure.

Q   How do I become a Guideposts Website Member?
A   You can automatically become a member of our site by signing up to receive any of our free ebooks.

Q   How do I log into the website?
A   Once you’ve registered, click on the log in link at the top right-hand side of the website. Enter your username and password, and click the log in button.

Q   Can I change my password or email address online?
A   Yes, you can change your password or email address by loggging in and clicking on the My Account tab.

Q   Can I search for an Article?
A    Yes, you can search for an article by entering your search terms in the search box and clicking on the search button. You can then refine the search using the categories listed on the left or simply enter a key word or words from the article in the search box and click the go button.

Q   Can I sign up to receive a newsletter on the website?
A    Yes, to see all the newsletters we have available, click here.  There will be a list of our available ebooks. When you download an ebook, you will be subscribed to receive that newsletter.

Q   How can I unsubscribe to a newsletter?
A   When the newsletter is received, click the unsubscribe link at the bottom of the newsletter. 

Q   How do I get back to the Guideposts Homepage?
A   Click on the Guideposts logo within the header area of the site.

Q   Where can I find out about your Ministry Programs?
A   Please visit guidepostsfoundation.org.

Q   Can I make a donation online?
A   Yes, please visit guidepostsfoundation.org.

Q   Where can I find information on how to submit a story?
A   To submit a story, click here.

Q   Can I find a recipe from your magazine online?
A   Yes, select Recipe under Inspirational Topics in the right navigation.

Q   Do you have Guideposts available in Braille?
A   Yes, to download Guideposts in Braille, click here.

Q   Where can I enter my Prayer Request?
A   To submit a prayer request, click here. In the middle column, place your Prayer within the "Let OurPrayer Pray for You" section and click "Submit Your Request".

Q   Can I comment on a story?
A   Yes, at the end of the article there will be a section for Comments.  You must first be registered as a member and logged in to our website.

Q   Can I comment on a blog?
A   Yes, at the bottom there will be a section for Comments. You must first be registered as a member and logged in to our website.

Q   I tried to access a link listed in your magazine and received the error message “404”. Why?
A   Although our magazines arrive prior to the month of issue, we do not post the new links until the 22nd of the prior month. If it is after this date, please notify us at admin@guidepostsmag.com.

Q   Can I contact an author through your website?
A   No, due to privacy laws we are not able to provide mail or email addresses for our authors.  Please send your letter to Guideposts, Suite 2AB, 39 Old Ridgebury Road, Danbury, CT 06810.  We will forward the letter to the author.

Q   How do I contact Customer Service regarding my magazine?
A   On the Guideposts Homepage, click on Customer Care located at the bottom of the page. Under Customer Care you can click on Contact Us from the menu at the bottom of the page to send an email.

Q  What happens if the post office alerts Guideposts that my Guideposts or Angels on Earth magazine is undeliverable? 
If the Post Office alerts us that your magazine is undeliverable, we have no further obligation unless we receive a corrected address within one year of the Postal notification. Unserved copies may be used to support other programs.

Q   How do I contact Customer Service regarding a book account?
A   On the Guideposts Homepage, click on Book Customer Care located at the bottom of the page. Once at shopguideposts.com click on Customer Care to view your account information or make payment or Contact Us for email link.