FAQs

Q  Is this site secure?
Yes, when ordering please look for the icon which verifies the site is secure.

Q   How do I become a Guideposts Website Member?
A   You can automatically become a member of our site by signing up to receive any of our free ebooks.

Q   How do I log into the website?
A   Once you’ve registered, click on the log in link at the top right-hand side of the website. Enter your username and password, and click the log in button.

Q   Can I change my password or email address online?
A   Yes, you can change your password or email address by logging in and clicking on the My Account tab.

Q   Can I search for an Article?
A    Yes, you can search for an article by entering your search terms in the search box and clicking on the search button.

Q   Can I sign up to receive a newsletter on the website?
A    Yes, A list of all available newsletters are listed in the right column of our homepage. Simply check the boxes next to the ones you would like to receive, enter your email address in the box under the listing and click the “Sign Up” button.

Q   How can I unsubscribe to a newsletter?
A   When the newsletter is received, click the unsubscribe link at the bottom of the newsletter. 

Q   How do I get back to the Guideposts Homepage?
A   Click on the Guideposts logo within the header area of the site.

Q   Where can I find out about your Ministry Programs?
A   Please visit guidepostsfoundation.org.

Q   Can I make a donation online?
A   Yes, please visit guidepostsfoundation.org.

Q   Where can I find information on how to submit a story?
A   To submit a story, click here.

Q   Can I find a recipe from your magazine online?
A   Yes, click on Recipes at the top of the page.

Q   Do you have Guideposts available in Braille?
A   Yes, to download Guideposts in Braille, click here.

Q   Where can I enter my Prayer Request?
A   To submit a prayer request, click “Request a Prayer” in the right column. Fill out the form that comes up, and then click “Submit Request”.

Q   Can I comment on a story?
A   Yes, at the end of the article there will be a section for Comments. To post a comment on a story on the Guideposts website, you must sign up with Disqus. When you click on the “Start/Join the discussion” box, the “sign up with Disqus” option appears. Please note that all comments are screened before they will actually appear.

Q   Can I comment on a blog?
A   Yes, at the end of the article there will be a section for Comments. To post a comment on a story on the Guideposts website, you must sign up with Disqus. When you click on the “Start/Join the discussion” box, the “sign up with Disqus” option appears. Please note that all comments are screened before they will actually appear.

Q   I tried to access a link listed in your magazine and received the error message “404”. Why?
A   Although our magazines arrive prior to the month of issue, we do not post the new links until the 22ndof the prior month. If it is after this date, please notify us at admin@guidepostsmag.com.

Q   Can I contact an author through your website?
A   No, due to privacy laws we are not able to provide mail or email addresses for our authors.  Please send your letter to Guideposts, Suite 2AB, 39 Old Ridgebury Road, Danbury, CT 06810.  We will forward the letter to the author.

Q   How do I contact Customer Service regarding my account?
A   Customer Care is located at the bottom of the page. Click on Contact Us from the menu at the bottom of the page. On the Log In page enter either your account number and zip code or email address and zip code. This will bring you to your account details page where you can make changes or contact our Customer Service department.

Q  What happens if the post office alerts Guideposts that my Guideposts or Angels on Earth magazine is undeliverable? 
If the Post Office alerts us that your magazine is undeliverable, we have no further obligation unless we receive a corrected address within one year of the Postal notification. Unserved copies may be used to support other programs.